Refunds and Returns Policy for LSD Unlimited LLC
Last Updated: Sept 30, 2023
Returns
We do not accept returns, but we will replace a defective product.
Defective Products
If you receive a product that is defective or damaged, please contact our customer service team within 30 days of receiving your order. To be eligible for a replacement, the defective item must be reported within this time frame.
Replacement Process
To initiate the replacement process, please follow these steps:
- Contact our customer service team at support@lsdunlimited.com and provide the following information:
- Your order number.
- A clear description of the defect or damage.
- Photographic evidence of the defect, if possible.
- Our customer service team will review your request, and if the defect is confirmed, they will provide you with instructions on how to proceed with the replacement.
- You are responsible for covering the shipping costs associated with the replacement item. Our customer service team will provide you with details on the shipping charges and how to make the payment.
- Once the shipping payment is received and confirmed, we will promptly send out a replacement item to the address provided.
Customer Responsibility
Please make sure to inspect all items upon receipt and report any defects or damages within the specified time frame. Failure to do so may result in the inability to claim a replacement.
Non-Defective Items
We do not accept returns or provide replacements for non-defective items. Please carefully review your order before completing your purchase to ensure that you are satisfied with your selection.
Contact Information
If you have any questions or concerns about our return policy or the replacement process, please feel free to contact our customer service team at support@lsdunlimited.com.
Thank you for choosing LSD Unlimited. We appreciate your business and are dedicated to ensuring your satisfaction with our 🍄 products.